Who we are
This website is Joan Boncay's personal site, published by IEN Business Consultancy in Metro Manila. In this policy, "we" and "us" mean Joan and the IEN Business Consultancy team who help her answer enquiries. We handle personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and the rules of the National Privacy Commission.
What this website collects on its own
Nothing, directly. There are no sign-up forms, accounts, comment boxes, analytics or advertising trackers on this site, and it does not set cookies of its own. You can read every page without telling us who you are.
When you contact us
If you call, text or email us, for example to book a consultation, we receive the details you choose to share: usually your name, your phone number or email address, and what you tell us about yourself and your business.
We use this only to reply to you, to arrange and deliver the services you ask about, and to keep a record of our work with clients. We don't sell or rent it, and we don't use it for unrelated marketing.
Services from other companies
Some parts of this site are provided by other companies. When your browser loads them, those companies receive technical information such as your IP address and browser type, and they handle it under their own privacy policies.
- Facebook video players (Meta Platforms). The videos on this site are embedded from Facebook. When a player loads, Facebook may set cookies and collect information about your visit, especially if you're logged in to Facebook. Read Meta's privacy policy.
- Google Fonts. The site's typefaces are delivered from Google's servers, which receive your IP address when the fonts load. Read Google's privacy policy.
Links to Joan's Facebook, Instagram, TikTok and LinkedIn pages, and to ien-goc.com, take you to sites with their own privacy practices. This policy doesn't cover them.
Cookies
This site doesn't set its own cookies. The Facebook video players may set theirs. You can block or delete cookies in your browser settings. If you block Facebook's cookies, the videos may not play here, but you can still watch them on Facebook.
Who we share it with
We share your information only with the people on our team who need it to help you, with the email and phone services we use to talk with you, or when the law requires us to.
How long we keep it
We keep your messages and details only for as long as we need them for the purposes above, or for as long as the law requires us to keep business records. After that, we delete them.
How we protect it
We use reasonable organizational, physical and technical measures to protect your personal information from loss, misuse and unauthorized access.
Your rights
Under the Data Privacy Act, you have the right to:
- be informed about how your personal information is used
- see the personal information we hold about you
- object to its use, and withdraw any consent you've given
- have wrong or outdated information corrected
- have it erased or blocked
- get a copy of it in a format you can take elsewhere
- be compensated if you're harmed by unlawful use of it
- file a complaint with the National Privacy Commission
To use any of these rights, contact us using the details below.
Children
This site is meant for business owners and professionals. We don't knowingly collect personal information from children.
Changes to this policy
If we change how we handle personal information, we'll update this page and the date at the top.
Contact us
For questions about this policy or your personal information, email joan@ien-goc.com or call 0917 524 3296.